Frequently Asked Questions
Everything you need to know about bringing Canonbury Press into your home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-7 business days, while larger furniture pieces may require 2-3 weeks for white-glove delivery.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging and condition. Please note that custom-made furniture and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Yes, Canonbury Press is committed to sustainability. All our wooden furniture is crafted from FSC-certified timber and finished with low-VOC stains to ensure safety for your home and the environment.
Do you offer fabric swatches for upholstered items?
Absolutely. You can order a sample kit of up to five fabric swatches through our website to help you visualize the texture and color in your own space before committing to a large purchase.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal. For large furniture deliveries, our carrier will contact you directly to schedule a delivery window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.